About Us

Joan Kipnis M.A.

“The essence of audiology is communication. My passion as an audiologist comes not only from helping my patients hear better but also from knowing that better communication with family, friends and coworkers improves one’s overall quality of life and sense of well-being. My goal is to give every patient the time and attention each person deserves. Working together is the best way forward toward better communication.” – Joan Kipnis

• Bachelor of Arts in Social Work – Pennsylvania State University State College, Pa
• Master of Arts in Audiology – Temple University Philadelphia, Pa
• Certificate of Clinical Competence – American Speech Language Hearing Association
• Fellow of the American Academy of Audiology
• Licensed in Pennsylvania and New Jersey
• Has been with Providence Hearing Aid Center since 2006

See what our patients are saying!

Phyllis Cohen M.A.

“My 30-year career as an audiologist at PHAC has given me the privilege to help people hear their grandchildren, students, friends, co-workers, etc. It is so rewarding to see the smile on their faces the first time they hear what they’ve been missing. Many of my patients have become cherished friends over the years. I am grateful to continue to have the opportunity to help many more people enrich the quality of their lives.” – Phyllis Cohen

• Bachelor of Arts in Audiology and Speech Pathology – Michigan State University- East Lansing, Michigan
• Master of Arts in Audiology – Michigan State University-East Lansing, Michigan
• Certificate of Clinical Competence from the American Speech, Hearing and Language Association
• Fellow of the American Academy of Audiology
• Licensed in the State of Pennsylvania as an Audiologist
• Has been with Providence Hearing Aid Center since 1986

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Sandra Markowitz, Au.D

“I find that there is nothing more rewarding than patient feedback from improving their current hearing situation. Hearing loss is confusing, but I can help to make it manageable. My goal is to keep people connected with their family and friends. I will answer your questions and provide you with accurate and meaningful information about hearing loss and hearing aids. Talk to me about how I can help you and your family.” – Sandra Markowitz, Au.D

• Bachelor of Science in Speech-Language/Audiology – University of Maryland, College Park, Maryland
• Masters of Science in Audiology – Bloomsburg University, Bloomsburg, Pennsylvania
• Audiology Doctoral (AuD) – Central Michigan University, Mount Pleasant, Michigan
• Certificate of Clinical Competence from the American Speech and Language Association
• Fellow of the American Academy of Audiology
• Licensed in the State of Pennsylvania as an Audiologist
• Has been with Providence Hearing Aid Center since 2010

See what our patients are saying!

Madelyn Gubernick, Au.D., CCC-A, F-AAA

“I am so excited to join the team of skilled audiologists at Providence Hearing Aid Center. It is my passion to work with patients and their families in order to provide personalized service and care.  At PHAC, I have the opportunity to work with state-of-the-art technology that allows patients to stay and remain connected to their family and friends!” – Madelyn Gubernick, Au.D., CCC-A, F-AAA

• Bachelor of Arts in Communication Sciences and Disorders- University of Wisconsin- Madison, Madison, WI
• Doctoral degree in Audiology (Au.D.), Rush University, Chicago, IL
• Doctoral externship, University of Michigan Health Systems, Ann Arbor, MI
• Certificate in Leadership in Neurodevelopmental Disabilities (LEND)
• Licensed audiologist in the state of Pennsylvania
• Certificate of Clinical Competence from the American Speech-Language-Hearing Association
• Fellow member of the American Academy of Audiology
• Member of the Providence ENT team since 2017

Leah Castrovince, Au.D., CCC-A, F-AAA

“I greatly enjoy working with patients on their journey to improving their hearing and am excited about the opportunity to continue to do so at Providence Hearing Aid Center. I understand that each person is their own individual and is deserving of personalized care to best achieve their hearing goals and improve their quality of life. My goal as an audiologist is to stay current on the latest developments in technology and best practices while building lasting relationships with my patients.” – Leah Castrovince, Au.D., CCC-A, F-AAA

• Bachelor of Arts in Hearing and Speech Sciences, University of Maryland, College Park, MD
• Doctoral degree in Audiology (Au.D.), University of Pittsburgh, Pittsburgh, PA
• Doctoral externship, Temple University Hospital, Philadelphia, PA
• Licensed audiologist in the state of Pennsylvania
• Certificate of Clinical Competence from the American Speech-Language-Hearing Association
• Fellow member of the American Academy of Audiology
• Member of the Providence ENT team since 2018

Julia Rainsford, Au.D., CCC-A, F-AAA

“The ability to communicate well is essential for a good quality of life. Hearing is a big part of this. I have seen firsthand how people with hearing loss retreat from the social settings that make life so enjoyable: family gatherings, dinner with friends, listening to music… the list goes on. My goal as an audiologist is to allow my patients to continue to participate in the events they enjoy by utilizing the most up-to-date technology and individualized hearing treatment plans.” – Julia Rainsford, Au.D., CCC-A, F-AAA

• Bachelor of Arts in Communication and Science Disorders, The University of Pittsburgh, Pittsburgh, PA
• Doctoral Degree in Audiology (Au.D.), The University of Maryland, College Park, Maryland
• Doctoral Externship, The Mayo Clinic, Scottsdale, Arizona
• Licensed Audiologist in the state of Pennsylvania
• Certificate of Clinical Competence from the American Speech-Language-Hearing Association
• Fellow member of the American Academy of Audiology
• Member of the Providence ENT team since 2021